Get in Touch with Big River
Find your nearest location, request a quote, or speak with our team. We're here to help with product selection, technical advice, and trade account enquiries.
1300 88 1958
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General Enquiry
Product questions, delivery info, or anything else - we're here to help.
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What Happens Next?
Open a Big River Trade Account
Get trade pricing, dedicated support, and priority service at all Big River Locations.
Frequently Asked Questions
What are your trading hours?
Most Big River locations are open Monday to Friday, 7:00am – 4:30pm. Some branches have Saturday morning hours. Check your local branch page for specific times.
How do I open a trade account?
Apply online or call 1300 88 1958. You’ll need your ABN and a trade reference. Most accounts are approved within 2 business days.
Do you deliver to site?
Yes. We offer crane truck delivery to most metro and regional areas. Contact your local branch for delivery scheduling and coverage.
Can I get a quote over the phone?
Absolutely. Call your local branch or 1300 88 1958 with your project details and we’ll provide a quote.
Do you supply to homeowners?
Yes, though most of our products are trade-focused. Visit your nearest location or call us to discuss your project.
Where can I find technical data sheets?
All technical documents are available in our Documents section – free to download, no sign-up required.