Terms, Privacy & Legal

Terms of Use

By accessing and using the Big River Group website (bigrivergroup.com.au), you agree to be bound by these terms and conditions. Big River Group reserves the right to modify these terms at any time without prior notice.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Big River Group Pty Ltd or its content suppliers and is protected by Australian and international copyright laws.

Limitation of Liability

Big River Group makes no warranties or representations about the accuracy or completeness of the content on this website. To the maximum extent permitted by law, Big River Group excludes all liability for any loss or damage arising from use of this website.

Privacy Policy

Big River Group Pty Ltd (ABN 67 001 485 313) is committed to protecting your privacy. This policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information We Collect

We may collect personal information including your name, email address, phone number, business name, delivery address, and payment details when you open a trade account, request a quote, subscribe to our newsletter, or contact us via our website or locations.

How We Use Your Information

We use your personal information to process orders and provide products and services, communicate about your account, orders, and deliveries, provide technical support and product information, send marketing communications (with your consent), and improve our products, services, and website.

Contact

For privacy enquiries, contact us at privacy@bigrivergroup.com.au or write to: Privacy Officer, Big River Group, Grafton NSW 2460.